Senior Administrative Assistant

American University is a student-centered research institution located in Washington, DC, with highly-ranked schools and colleges, internationally-renowned faculty, and a reputation for creating meaningful change in the world. Learn more about American UniversityDepartment: Alumni RelationsTime Type: Full timeJob Type:RegularFLSA Status:Non-ExemptWork Modality: Hybrid 01 (On Campus 3-4 Days/Week)Union: ExcludedJob Description:Summary:The Senior Administrative Assistant will provide administrative support in the Division of University Advancement, primarily assisting the Assistant Vice President of Alumni Relations (AVP) as well as other staff members as directed by the AVP. In their work, the Senior Administrative Assistant will enhance alumni relations programs and volunteer initiatives that increase alumni engagement within the 160,000+ member AU alumni network.Responsibilities include but are not limited to processing mail; answering phones; scheduling meetings; appointments and travel (including arrangements); transcribing correspondence and phone outreach to constituents; organizing and maintaining filing systems; assisting with events; and other meetings held by the AVP; making on-campus deliveries or pick-ups of materials; reconciling credit card transactions of the AVP; conducting basic research (for names, phone numbers and addresses); and producing mailings and meeting materials. In addition, the Senior Administrative Assistant will draft internal and external correspondence. The Senior Administrative Assistant will interact with senior administrators, alumni, volunteers, and donors to the University.Essential Functions:1.) General Administrative DutiesAssists with events, schedules meetings and appointments, maintains travel calendar for the AVP.Processes mail, answers phones and personal and shared email inboxes, makes on-campus deliveries.Conducts basic desktop research including names, phone numbers, addresses, career and degree info.Reconciles credit card transactions for the AVP.Drafts internal and external emails and other correspondence, produces mailings and meeting materials.2.) Volunteer Management and LogisticsManage the logistics and communications for four quarterly AU Alumni Board (AUAB) meetings including space reservation, catering, and preparations of materials.Manage logistics and communications for annual AUAB new member orientation.Interact with AUAB members to schedule phone calls, committee meetings, ensure participation, send reminders, etc.Maintain and update current rosters AUAB and other alumni relations volunteer leadership groups.Provide secondary support for other alumni relations volunteer leadership groups including those in the Mosaic Collective, career, enrollment, and regional chapters.3.) Data Management and ReportingUpdates records in the Ellucian CRM Advance database including contact reports, engagement, biographical and demographic data.Prioritizes data hygiene and organization to ensure that e...