Senior Agentic Experience Designer (Contractor)

ABOUT FIRSTHAND

Firsthand has built the first AI-powered Brand Agent platform, transforming the way marketers and publishers engage consumers through their own AI agents, anywhere online.

While most AI applications in marketing and advertising focus on back-office automation, the Firsthand Brand Agent Platform™ powers front-line consumer engagement. Operating across both owned properties and paid media, Firsthand's Brand Agents make a company’s expertise accessible in real time, adapting to consumers’ interests and guiding them towards the information they need to take action. Central to the platform is Lakebed™, the company’s AI-first data and knowledge rights management system that ensures brands retain full ownership and control of their expertise.

Firsthand is led by Jon Heller, Michael Rubenstein, and Wei Wei, whose previous ventures helped build the foundations of modern digital advertising. Backed by Radical Ventures, FirstMark Capital, Aperiam Ventures, and Crossbeam Venture Partners, Firsthand is shaping the future of AI-driven consumer engagement.

Firsthand is headquartered in NYC, with team members working together in-office three days a week.

Contract-to-hire | 3–6 Months

ABOUT THE ROLE

Firsthand is looking for a Senior Contract Agentic Experience Designer to rethink and optimize how users engage with AI-powered brand experiences across a portfolio of priority campaigns.

Sitting at the intersection of interaction design, conversational UX, and growth design, you’ll translate campaign objectives into intentional, measurable user experiences by designing how users enter, navigate, engage with, and take action within an experience.

This is not a traditional visual design role. We’re looking for someone who thinks deeply about user behavior, interaction patterns, experience progression, and measurable outcomes while designing within an existing product and technical framework.

Initially a 3–6 month engagement, this role will support...