Senior AI Coach
Job Title: Senior AI Coach Department: OperationsLocation: Head Office: Pioneer House, Morton Park, Darlington (Hybrid available after probation)DBS Check: RequiredSalary: £41,200 - £46,350 per annum Bonus: Cohort Success & Progression Bonuses Who We Are We are an Ofsted Outstanding provider of apprenticeships in the IT, Tech, and Digital sector. Our mission is to inspire learners, shape the next generation of Tech & Digital talent, and create life-changing opportunities. We innovate, grow, and focus on learner success – and we want you to join us. The Role As a Senior AI Coach, you’ll use your industry knowledge and understanding of apprenticeship programmes to guide learners personally and professionally. You will motivate and influence your caseload of apprentices, helping them achieve their full potential through workshops, training, and one-to-one support. Key Responsibilities & Role Expectations Manage a caseload of up to 56 learners, delivering comprehensive coaching across apprenticeships Lead workshops, microteaches, and training sessions for skills, knowledge, and behaviour development Ensure programme quality, compliance, and accurate documentation at all times Mentor learners to achieve milestones on time and support their end point assessments Attend standardisation meetings, share learner progress, and manage off-the-job hours effectively Maintain and update occupational knowledge; drive the growth of apprenticeship provision Essential Skills & Experience Teaching qualification (PGCE, PCET, AET) or experience in digital/apprenticeship sector Proven experience delivering AI, Business Analysis, or Digital Transformation programmes Strong written, verbal, and interpersonal skills; able to build rapport and provide constructive feedback Organised, detail-oriented, and able to manage multiple tasks Flexible, resilient, and logical in problem-solving Confident using IT systems and databases Desirable Skills & Experience Degree or apprenticeship qualified in IT, Business, Data Science, or related discipline Knowledge of AI, Business Analysis, Digital Transformation, and apprenticeship standards Certifications: Change Management, Power Platform, or AI qualifications Experience with modern cloud platforms (e.g., Databricks, Snowflake), coding, or digital transformation tools Understanding of compliance, ESG, or technical frameworks is a plus Our Benefits At Baltic, we’re committed to creating an environment where you can thrive – professionally, personally, and socially. Voted one of the Sunday Times Top 100 Best Places to Work 2024, we’re proud of our culture, our people, and the meaningful work we do every day. Here’s what you can look forward to as part of Team Baltic: Career Development: Fantastic progression opportunities and clear career pathways Full training and ongoing support from our in-house Enablement Team Tailored CPD investment incl...