Senior Business Analyst

Music is Universal It’s the passionate and dedicated team at Universal Music who help make us the world’s leading music company. From A&R to finance, legal to digital, sales to marketing, Universal Music is the place to grow and develop your career within a truly commercial and innovative business that leads in everything it does.Everyone is welcome to apply for our roles, and we are determined to ensure that no applicant or employee receives less favourable treatment because of gender, race, disability, sexual orientation, religion, belief, age, marital status, background, pregnancy, or caring responsibilities. We also recognise the importance of diversity of thought within our teams and are fully committed to embracing the talents of people with autism, dyslexia, ADHD, and other forms of neurocognitive variation.We will always seek to make appropriate adjustments to recruitment, workplaces, and work processes to be fully inclusive to people with different needs and working styles. If you need us to make any reasonable adjustments for you from application onwards, including alternatives to the online form or to disclose a neurocognitive condition, please email UniversalMusicCareers@umusic.com.The A Side: A Day in The LifeThe Senior Business Analyst is a liaison between our business and development teams, driving software products to success by recognising strategic need and tactical goals. Managing the expectations of our stakeholders across multiple teams is essential with a solution-oriented mindset. They will understand the needs of the business and convert those expectations, utilising extensive domain knowledge, into a clear solution for both end users and development teams within a big data environment, playing an essential role for collaborative and successful products.The B Side: Skills & ExperienceBe Technical Document and agree requirements with end usersForm concise and detailed documentation, ensuring it is delivered to the development team in an appropriate form utilising the following techniques to support the software development lifecycle:User storiesProcess mapsDesign wireframesOrchestrate the creation of tickets, refine tickets through estimation with the team and sprint management, utilising scrum master principlesDefine User Acceptance test plansLead the technical team and undertake technical analysis with the businessCreate business models incorporating process and data modellingDevelop a sound knowledge of the business domain whilst building an understanding of key dependencies on systems both up and downstreamAssist our programme managers in overall project management & deliveryBe a passionate advocate of the product visionContribute to effective presentations and workshops with key business stakeholdersBe Collaborative Build positive relationships with business stakeholders and development teams by understanding challenges and proposing innovative solutionsFacilitate regular meetings with stakeholders ...