Senior Business Data Analyst – Strategic Partnerships
Boku Inc. (BOKU.L) is the leading global provider of local mobile-first payments solutions. Global brands including Amazon, DAZN, Meta, Google, Microsoft, Netflix, Sony, Spotify, and Tencent rely on Boku to reach millions of new paying consumers who do not use credit cards with our purpose-built payment network of more than 300 local payment methods across 70+ countries. Every year, Boku processes over $10 billion in value for our customers. Incorporated in 2008, Boku is headquartered in London and San Francisco and has employees in over 39 countries around the world, including Brazil, China, Estonia, Germany, Ireland, Japan, Singapore, and the UAE. Boku is a truly global company that takes pride in its diversity and thriving equal opportunity workplace. Role Purpose As a Senior Business Data Analyst within Boku’s Data, AI & Analytics Team, you will support strategic partners across the APAC region through operational and data-driven analysis, investigations, troubleshooting and reporting. This role combines technical analysis, commercial collaboration, and direct partner interaction. Technical teammates are globally distributed across time zones, while day-to-day commercial and partner interaction will happen primarily within the Singapore time zone and offices in Singapore. A large part of this role involves dealing with ambiguity. Often, there will be no pre-existing answer to the questions being asked, requiring independent investigation using internal data and collaboration with technical and commercial stakeholders. Key Responsibilities Partner Analytics & Investigation Investigate partner concerns relating to conversion performance, churn, segmentation,behavioural trends, and payment funnel optimization Analyse large-scale operational datasets to identify trends, anomalies, and opportunities for improvement Perform structured investigations into ambiguous operational and commercial questions, often establishing new analytical frameworks and iterating on evolving methodologies Support troubleshooting and root-cause analysis across payment flows, user funnels, and operational workflows Reporting & Analytics Build reporting, dashboards, and analytical models using SQL, dbt, Tableau, and related tooling Work with large-scale operational and financial datasets across markets, payment methods, and products Contribute to the evolution of analytical workflows, automation, and AI-assisted tooling, helping build everything from pipelines to dashboards and reports Leverage cutting-edge AI tools—including chat-based AI assistants, AI coding assistants, and AI agents—to improve analytical workflows, automate repetitive tasks, accelerate problem-solving, and evaluate emerging AI technologies to solve complex business challenges. Demonstrate curiosity and a self-learning mindset by continuously exploring and adopting new AI capabilities to enhance productivity, innovation, and business outcomes. Stakeholder & Commercial...