Senior Collections & AR Specialist

Cloudinary is the foundational technology powering images and videos across the internet. Our platform enables companies around the world to manage, optimize, and deliver visual media at scale through powerful APIs and integrations.
Visual media is the electricity of today’s digital world - and Cloudinary is the infrastructure that keeps it flowing seamlessly.
About the Role
We are looking for an experienced, driven, and detail-oriented Senior Collections & AR Specialist to join Cloudinary’s CFO Office.
As part of the Billing team, you will report to the Billing Director and take ownership of Cloudinary’s global collections operations. You will work directly with customers and collaborate closely with Finance, Sales, Customer Success, Account Management, and other cross-functional teams to ensure timely payments, resolve complex billing and payment issues, and identify opportunities to improve processes and drive operational efficiencies to support the company’s cash flow performance.
This is a hands-on role for someone who enjoys building strong customer relationships, solving problems, and continuously improving processes in a fast-paced global SaaS environment.