Senior Consultant, Digital Health - Advisory Services

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The Role

The Senior Consultant is a key delivery member of technical consulting solutions for Nordic’s team advising Digital Health and other Third Party companies working with our healthcare provider clients. Successful candidates will possess the following attributes:

• Translator – understands and explains technical concepts and products to non-technical stakeholders, colleagues, and junior staff
• Customer Influencer – exhibits great customer facing skills, polished presentation abilities, strong discussion habits, and good emotional intelligence
• Problem Solver – identifies problems, collaborates with colleagues, resolves issues quickly, brings satisfaction to users and instills confidence in the client’s leadership
• Strategic Thinker – demonstrates curiosity and creativity while possessing big picture visions and the ability to break it down to smaller steps with decisive execution
• Startup Enterpriser – works at a fast pace with flexibility to shifting priorities in a team-oriented environment built on the desire to achieve success for clients and colleagues

This position works under the direction of the team’s Director to address documented client needs while actively seeking opportunities to refine client deliverables, build knowledge in new domains, and improve Nordic’s business processes.

Key Responsibilities

The Senior Consultant’s key responsibilities include but are not limited to:

• Providing EHR build and technical subject matter expertise in a customer-facing role
• Collaborating with internal leadership and EHR architects on solution design and delivery
• Eliciting customer requirements, visioning solutions, and documenting technical and business requirements pertaining to implementing customer products within provider systems
• Supporting solution development processes through continuous and iterative solution planning, scoping, and documentation, team mentorship, development review, and client discussions
• Presenting strategic guidance for enhancement of client products or go to market execution
• Continuously improving process and internal support documents, and assisting in the improvement of workflows and processes and managing multiple projects simultaneously
• Participating in continuous learning opportunities
• Working to uphold and strengthen Nordic’s corporate culture

Skills and Experience

• Multiple active Epic certifications; revenue cycle and patient access currently preferred
• Bachelor’s degree in engineering, computer science or equivalent experience
• 5+ years of experience in healthcare industry solution delivery required
• Experience with Epic Ambulatory, Healthy Planet, Compass Rose, MyChart, Prelude, Cadence, Professional Billing, Hospital Billing, OpTime, Anesthesia, Radiant, Cupid or other applications
• Demonstrated experience in EHR workflow creation or leveraging integrated external data
• Proven ability to lead complicated projects...