Senior CRM Project Manager

Who We Are WPP Enterprise Solutions designs, builds, and operates the growth systems that competitive businesses rely on. In a world where Al is reshaping how companies drive growth, we lead clients in business transformation and marketing modernization, connecting strategy directly to execution. Our 12,000 experts in engineering and platforms, commerce, consulting, content transformation, CRM, and CX work within a unified global operating unit across 40+ markets. WPP Enterprise Solutions works alongside best-in-class partners including Adobe, AWS, Braze, Google, Microsoft, Salesforce, and Shopify, as well as innovators in AI, to deliver growth solutions tailored to the needs of our clients’ businesses. WPP Enterprise Solutions designs, builds, and operates the growth systems that competitive businesses rely on. In a world where Al is reshaping how companies drive growth, we lead clients in business transformation and marketing modernization, connecting strategy directly to execution. Our 12,000 experts in engineering and platforms, commerce, consulting, content transformation, CRM, and CX work within a unified global operating unit across 40+ markets. WPP Enterprise Solutions works alongside best-in-class partners including Adobe, AWS, Braze, Google, Microsoft, Salesforce, and Shopify, as well as innovators in AI, to deliver growth solutions tailored to the needs of our clients’ businesses. Step into the forefront of marketing brilliance as our next Senior Project Manager, where your delivery expertise and structured approach will shape the execution of global brand experiences. In this role, you’ll unlock the power of cutting-edge CRM systems and high-impact campaigns, managing the end-to-end delivery for some of the world’s most recognizable global brands. If you thrive on managing complex, large-scale projects, have a passion for data-driven customer journeys, and possess a deep understanding of premium brand ecosystems, your execution-focused mindset is the missing ingredient in our recipe for success. What will your day look like? You will be the key delivery partner for major global clients, guiding the execution of sophisticated CRM initiatives that optimize customer engagement, loyalty, and lifetime value. In this role, you must be a master of project governance, possess a deep understanding of CRM best practices, and excel at managing day-to-day communication with stakeholders on a global scale. You will focus on keeping projects on track, on budget, and delivered to the highest standards. More specifically, your tasks include: Leading the delivery and implementation of customer relationship management (CRM) and loyalty initiatives for major global brands. Focusing on executing sophisticated, personalized client communication campaigns from inception to deployment. Managing global client relationships from a delivery perspective, acting as a trusted operational partner to ensure project success. Dev...