Senior Designer

Caylent is an AI-first cloud services company that helps organizations turn ambitious ideas into meaningful business impact. As an AWS Premier Tier Services Partner and a charter member of Anthropic’s Claude Partner Network, we combine deep expertise in AWS, artificial intelligence, and Anthropic’s Claude platform to help customers modernize their technology, build intelligent products, and move AI from experimentation into production. Our capabilities span generative and agentic AI, cloud migration and modernization, cloud-native application development, data and analytics, DevOps, managed services, security and compliance, and customer experience transformation. At Caylent, our people always come first. We are a fully remote global company with employees in Canada, the United States and Latin America. We celebrate the culture of each of our team members and foster a community of technological curiosity. Come talk to us to learn more about what it means to be a Caylien!The Mission We seek an exceptional Senior Designer to join our growing Product Experience Evolution team. You will be responsible for crafting intuitive, user-centered design solutions that delight our customers and drive business success. You will support the XD team in creating seamless, end-to-end experiences, collaborating closely with cross-functional teams, including product management, engineering, and strategy. Your expertise in UX design principles, human-centered design methodologies, and design systems will help establish our XD team as a center of excellence. Key markers for success will be your ability to: Gain deep understanding of user journeys Deliver functional, well-constructed designs Build engaging, robust experiences that surprise and delight users Assist development of internal processes and standardization of deliverables Your Assignment Conduct user research, usability testing, and analysis to inform design decisions Analyze user behavior and feedback to identify pain points and opportunities for improvement Create personas, user flows, wireframes, prototypes, and high-fidelity designs that meet user needs and business goals Design intuitive and delightful interactions, considering various use cases and scenarios Ensure a seamless and consistent experience across multiple platforms and devices Develop and maintain design systems, guidelines, and standards to ensure consistency Work closely with product management to define product requirements and ensure design solutions meet business goals Collaborate with engineering teams to ensure design solutions are feasible, meet technical requirements, and are implemented correctly Communicate design decisions, trade-offs, and rationale to stakeholders, including product management, engineering, and executive teams Establish and maintain design processes, tools, and workflows to ensure efficient and effective design delivery Identify and mitigate design risks, and develop contingency plans as needed Mentor and co...