Senior Director, AI & SI Alliances

 Say hello to opportunities.It’s not everyday that you consider starting a new career. We’re RingCentral, and we’re happy that someone as talented as you is considering this role. First, a little about us, we’re a $2.6 Billion annual revenue company with double digit Annual Recurring Revenue (ARR) and a $93 Billion market opportunity in UCaaS, Contact Center and AI-powered adjacencies. We invest more than $250 million annually to ensure our AI-enabled technology and platforms meet or exceed the needs of our customers. RingSense AI is our proprietary AI solution. It’s designed to fit the business needs of our customers, orchestrated to be accurate and precise, and built on the same open platform principles we apply to our core software solutions.This is where you and your skills come in. We’re currently looking for: a Senior Director, Vertical & SI Alliances to own and scale our vertical strategic partnerships — Healthcare, Financial Services (FSI), and Retail, with an initial priority on Healthcare and the Epic ecosystem — together with the systems integrator ecosystem that supports them, end-to-end. This is a managing director seat with full accountability across all dimensions of vertical and SI partnerships: executive relations, business development, offer strategy, go-to-market execution, partner interlock and QBRs, co-marketing, field enablement, co-sell, and joint customer success. AI is the key enabler and accelerator of these partnerships — a means to vertical outcomes, not an end in itself — and AI competency is a critical success factor for this role. You will be RingCentral’s most senior voice in the vertical and SI community — shaping how we jointly sell, build, and deliver AI-powered CX/EX for the industries we serve.Job Duties:Executive Relations & GovernanceOwn SVP/C-level relationships across all strategic vertical technology partners — starting with Epic and the broader healthcare ecosystem, and expanding to FSI and Retail platform leaders — and Global/Regional SIs; serve as RingCentral’s principal executive contact across the vertical & SI ecosystem.Design and lead a structured engagement cadence — QBRs, exec sponsor meetings, steering committees, joint innovation councils — and negotiate strategic tier designations that convert into co-sell priority and mutual investment.Business Development & Alliance Strategy Define and execute RingCentral’s multi-year vertical & SI alliance strategy: identify and close the right partners with Healthcare / Epic as the first proof point, structure commercial and co-investment frameworks, and tie partnership investments to measurable pipeline and revenue outcomes.Advance incremental opportunities across joint vertical solution development (Healthcare first, then FSI and Retail), EHR-integrated communications and CX workflows, SI channel expansion, and AI-powered differentiation — leveraging agentic automation and LLM integration as accelerators of each vert...