Senior Director, Clinical Program - Maternal Health

Thank you for considering Progyny!The Senior Director, Clinical Programs - Maternal Health is responsible for leading the strategic vision, design and execution of Progyny’s Maternal health and related clinical Programs. This role sits at the intersection of evidence-based design, clinical outcomes, product innovation, and strategic business decisions that optimize member experience while supporting company growth. This leader will work with stakeholders to drive excellence and maintain regulatory compliance in the execution of the program.  What You Will Do...Program Strategy Lead the strategic vision, roadmap, and implementation of the Maternity Program, including program design, clinical requirements documentation, new program elements, cross-program integration and scaling of existing offerings.  Proactively monitor program and identify/research improvement & growth opportunities to implement in collaboration within and beyond the Product department Build deep understanding of members, clients, and partners to inform program innovation and growth Collaborate with Marketing and Sales to support product positioning, go-to-market strategies, and craft client and member value story. Product & Cross-Functional Collaboration Participate in shaping overall longer-term program strategy, as a part of Product leadership. Translate clinical program needs into briefs, Clinical and Business Requirement Documents (BRDs) and partner with other product sub-teams. Design Programs or Improvements and ensure seamless operationalization and launch readiness of new programs and enhancements to existing ones.  Align across product portfolios to ensure a high-quality member, provider, client, and partner experience.  Partner across departments to manage member and client escalations.  Clinical Excellence & Compliance Ensure all clinical programs meet regulatory requirements, clinical quality standards, and compliance guidelines, partnering with Legal and Compliance teams Lead development and performance of clinical KPIs and Performance Guarantees, ensuring outcomes are measurable and achievable.  Incorporate clinical best practices and up to date evidence-based, lived-experience informed protocols into program design and operational workflows.  Secure and manage external clinical expertise and partnerships to support program development.  Data, Performance & Outcomes Champion a data-informed approach to program management, leveraging analytics and BI to monitor performance and drive continuous improvement.  Define, track, and optimize key performanc...