Senior Director of Growth Operations

Habitat Health empowers older adults to experience more good days in their homes and communities. Through the Program of All-Inclusive Care for the Elderly (PACE), we provide comprehensive medical care along with support for daily needs such as meals, transportation, and in‑home assistance. We deliver coordinated clinical and social care in our centers and directly in participants’ homes, creating a fully integrated experience that brings peace of mind and a true sense of belonging. As we expand our scalable, affordable PACE model to meet the growing and complex needs of aging populations, our mission‑driven care teams continue to help participants live well on their own terms.  Habitat Health is supported by leading healthcare organizations and investors including New Enterprise Associates, Kaiser Permanente, and Town Hall Ventures. We are entering a period of significant growth and are looking for exceptional teammates to help us scale a better model of care for older adults. To learn more, visit www.habitathealth.com.Role Scope: Senior Director of Growth Operations The Senior Director of Growth Operations scales and oversees day-to-day participant growth execution across our centers, reporting to the SVP of Growth. This person will lead Outreach and Enrollment teams directly, partnering with Center Executive Directors, Medical Directors, Clinical Pre-Enrollment, and central Growth to consistently hit and exceed growth targets. Responsibilities include coaching front-line supervisors and staff, optimizing workflows, improving enrollment performance, and building scalable, mission-aligned growth systems — all critical to expanding access to PACE with integrity. The ideal candidate has strong operational leadership experience, thrives in fast-paced settings, and is energized by building steady-state systems, coaching high-performing teams, and driving mission-driven growth. Core Responsibilities & Expectations for the Role Serve as the senior-most field-facing growth leader, accountable for participant growth targets and performance across multiple centers. Directly manage and develop current Outreach and Enrollment Supervisors (2) and subsequent supervisors for each new center that is launched. Oversee all non-clinical Outreach and Enrollment staff, ~6-7 per center including Outreach and Enrollment Supervisors, across Habitat Health centers. Includes setting and managing performance expectations, providing ongoing coaching and development, and building a unified, mission-aligned growth team culture. Rapidly scale and grow the Outreach and Enrollment team by standing up new Outreach and Enrollment teams as Habitat Health opens new centers Manage and develop Ops Quality and Excellence department to capture learnings across centers, provide resources, skill training, and maintain accountability for successful community outreach, engagement of new prospects, and enrollment opportunities. Implement sustainabl...