Solink

Senior Director, Revenue Operations

Ottawa, Ontario, CanadaRemoteFull timeDirectorC$184,000 - C$277,000 / yearPosted 11 days ago
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SENIOR DIRECTOR, REVENUE OPERATIONS

 Location: North America | Remote (on-site visits
Department: Revenue Operations
Reports To: Shachin Ghelan https://www.linkedin.com/in/shachin-ghelani-1a3b271/i, Chief Revenue Officer (CRO)
Type: Permanent | Full-Time

ABOUT SOLINK

At Solink, our mission is to safeguard what matters most. We provide businesses with the tools to know sooner and act faster by transforming video security into real-time operational insights.

Trusted by more than 30,000 locations across 32+ countries, Solink helps organizations reduce risk, improve operational performance, and make better business decisions through AI-powered video intelligence.

THE ROLE:

As Senior Director, Revenue Operations, you will lead the systems, processes, analytics, and operating cadence that power Solink's go-to-market organization. Supporting more than 135 team members across Sales, Customer Success, Channel, Solutions Engineering, and Marketing, you will ensure the revenue engine operates efficiently, scales effectively, and delivers predictable business outcomes.

You will lead a team of analysts and operational specialists while partnering closely with executive leadership and Revenue Technology to drive performance, process excellence, and strategic decision-making across the organization.

WHAT YOU'LL DO:

Lead Revenue Operations Strategy

- Develop and execute the Revenue Operations strategy to support growth, scalability, and operational excellence across the go-to-market organization.

- Establish performance frameworks, operating rhythms, and governance processes that improve visibility, accountability, and decision-making.

Own Revenue Performance & Forecasting

- Lead forecasting, pipeline management, and revenue performance analysis across all segments and business units.

- Deliver executive reporting and insights on key metrics including pipeline coverage, conversion, forecast accuracy, retention, and net revenue retention (NRR).

- P...