Senior Facilities Manager

The Senior Facilities Manager has the following main responsibilities: Leadership ● Technical advisor and escalation point for the Facilities Management team to assist in prompt resolution of complex issues and projects ● Influence, direct, and support Facilities Management team, utilizing both technical knowledge of facilities and analytics available from our Service Channel platform ● Recommend, develop, and implement department policies, procedures and programs that will assure well maintained buildings and facilities. ● Develop the annual capital plan for the fleet ● Develop & Manage Facilities dashboards + analytic reporting within Service Channel ● Review work order analytics to identify trends in service gaps and recurring issues and provide corrective actions ● Ensure that service level agreements with our national service providers are meeting the business needs in terms of standards, quality, efficiency and cost effectiveness. s ● Responsible for refining and implementing our refresh program, demonstrating the ability to develop and implement a company program and manage all activities and people supporting the program ● Manage external project managers Regional Management ● Execute capital re-investment projects from implementation through completion ● Develop and manage Facilities budgets utilizing site surveys, Service Channel data, and Operations feedback. ● Provide project status updates weekly to keep current projects on track. ● Contracts and manages all regional vendors for PM + Service ● Support NROs by leading turnover & 10 month warranty walks ● Conduct annual location audits with Ops leadership in the market to ensure condition of all building systems and assets and gather information that will support the recommendations for capital improvements ● Train operation teams on programs and repair & maintenance work performed in our restaurants to help quality control work and cost. ● Participate in monthly/quarterly conference calls with Operations/Store Dev Leadership to discuss issues, concerns, or other pertinent project considerations   Desired Traits Personal: ● Personal characteristics reflective of sweetgreen: self-motivated, positive, service-oriented, flexible, fun-loving, and ethical with a high degree of integrity. ● The maturity to embrace ambiguity and ability to adapt according to the market and the continuing innovation at sweetgreen. ● Ability to travel for up to 75% of work schedule. Education/Training: ● 10+ years of experience in Facilities maintenance or related field A./B.S. in relevant field or an equivalent in education and experience Certification in facilities management through International Facilities Management Association or other organization preferred. Knowledge/Skills ● Leadership experience as an interdisciplinary project manager ● Working knowledge of and the ability to use a PC as well as Microsoft Office and Google Suites. ● Working knowledge of and the ability to use Servi...