Senior Forward Deployed Engineer [NYC or SF]

ABOUT AMIGO

Amigo partners with healthcare organizations to deploy robust AI infrastructure that directly serves patients and providers. Our agents handle clinical workflows and patient engagement across the entire journey: pre-visit intake, care navigation, post-visit care plans, patient monitoring, and more.

We're fresh off our Series A backed by Tier 1 investors like Madrona, General Catalyst, and Optum Ventures. Our work is validated with leading academic medical institutions. Our agents have reached 3M+ patient encounters and are on track to 10x this year.

ABOUT THIS ROLE

As an Senior Forward Deployed Engineer at Amigo, you'll lead the technical delivery of customer deployments end to end. You'll set the architecture, break big ambiguous problems into work a team can own, commit the timelines, and hold the bar for what ships. It's a hands-on role at the intersection of engineering, product, and the customer.

WHAT YOU'LL DO

- Leading an AI deployment for a major healthcare customer, from first conversation to production

- Turning an ambiguous customer need into a clear technical plan with owners and timelines

- Making the calls on tradeoffs: what to build now, what to reuse, and what to push back on

- Working directly with customers to keep scope, timelines, and quality honest

WHAT WE'RE LOOKING FOR

- You've broken hard, ambiguous problems into work other engineers could own and deliver

- You have real experience with LLMs and agent systems, or the depth to get there fast

- You have the judgment to make tradeoffs and the standing to say no when something doesn't hold up

- You lead well, whether through architecture, through people, or both

- You're low ego, direct, and hold yourself and your team to a high bar

- You can work on site in New York City or San Francisco

NICE TO HAVE

- Experience in a regulated or high-reliability domain (healthcare, finance, legal)

- Experience shipping production AI or ML systems

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