Tonal

Senior Manager, Business Systems Engineering

Toronto, Ontario, CanadaRemoteFull timeManagerC$175,000 - C$200,000 / yearPosted 13 days ago
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Overview

Tonal’s Senior Manager, Business Systems Engineering will lead a small and mighty team of Integrations Developers and Business System Administrators responsible for building, operating and supporting Tonal's core business systems. You’ll be a hands-on technical leader - setting the engineering standard for how the team designs, builds, tests and ships integrations and system solutions, while also managing the people and priorities behind the work. This role delivers a connected, end-to-end system landscape as Tonal scales into new areas, including healthcare. Tonal is at an exciting turning point, rearchitecting our systems for scale and expanded business models - which offers an opportunity to lead a transformational system initiative, paving the way for future company scalability.

You will partner closely with stakeholders across the business to shape the technical roadmap, uphold engineering best practices, ensure delivery quality and system reliability, and grow a high-performing technical team. This role reports to the Senior Director, Business Systems.

What You Will Do

- Lead and develop a team of Integrations Developers and Business System Administrators, setting clear technical direction and creating opportunities for career development

- Own the team's engineering practices — code review standards, testing, CI/CD, and documentation — raising the bar for quality and maintainability across integrations and business systems work

- Own the technical roadmap for business systems, partnering with stakeholders and senior leadership to translate business requirements into sound technical designs, including integration architecture, system configuration, and data models

- Guide the team through the full development lifecycle: requirements analysis, technical design, build, testing, and release, including diagrams, workflows, and specifications

- Run team rituals (sprint planning, standups, retros, backlog grooming) and manage delivery time...