Senior Product Designer

HANG IS BUILDING THE FUTURE OF LOYALTY FOR BRANDS.

Hang is the next gen brand loyalty platform that redefines customer engagement for brands. By blending AI-powered personalization, digitally immersive experiences, gamification, and omnichannel integrations, Hang offers a marketing platform built for the future for both for brands and their consumers.

Our platform is distinguished by its modern user interface & 3D animations on the consumer side, and a next-generation CXM that empowers brands to launch dynamic campaigns and derive deep insights from robust analytics on the brand user side. Unique in our capability to attribute third-party delivery orders, Hang works primarily with multi-location QSR restaurant chains across the US, but also a variety of eCommerce & retail brands.

ABOUT THE ROLE

As the Senior Product Designer, you will lead the product design org and be responsible for both the look and feel of a product that will be touched by many large brands and millions of users. You will interface directly with customers to understand how they feel about the product and guide the product accordingly. At Hang, we understand that people do judge a book by its cover, and we’re dedicated to ensuring users are delighted each and every time they interact with our products.

Your input will be valued and highlighted at every stage of the product development process, from mocking up new feature ideas to mapping use experience flows. You will play a foundational role in defining and building out the Product Design function and team. 

WHAT YOU’LL DO

- Lead the entire design function and be responsible for the product's look, feel, and UX/UI.

- Collaborate with leadership to imagine new features from the ground up.

- Define project requirements alongside Product and Engineering.

- Outline and communicate your vision to the team using mock-ups, documentation, and prototypes.

- Conduct user research and use data to develop insights that translate int...