Glossgenius

Senior Product Manager - AI Scheduling

New York, New York, United StatesFull timeManagerPosted 21 days ago
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About Genius AI Genius AI is building technology to help local businesses run themselves. Genius AI products do the admin work that keeps practitioners from the work they love and the people they serve. From GlossGenius to Reception, its products work 24/7 on busywork like booking, marketing, client management, finances, staff and inventory management, and more. Genius AI technology has saved businesses 106M in admin hours, earned them $2.0B in additional revenue, and facilitated more than 624M client touch points. About the Role Scheduling is the core engine of Genius AI. Every appointment booked is direct revenue for our customers and for us, which makes it one of the highest-leverage product surfaces on the platform. As a Senior PM for Scheduling, you'll own the roadmap that determines how 120,000+ appointment-based businesses fill their books: from the calendar infrastructure providers rely on every day to the AI-powered scheduling tools that are just getting started. There's no playbook to inherit here. You'll define what's next, make the calls that balance platform stability against new capability, and ship work that directly moves GMV and provider retention. You will report to the Director of Product. You must be commutable to our NYC headquarters and will operate in an in-person environment. We default to being in-office 3-4 days per week with required attendance on Tuesdays and Thursdays. What You'll Do Own the Scheduling roadmap end-to-end: prioritize across platform reliability, new capabilities, and AI-powered features  Ship the mobile calendar to full general availability and then define what comes after: performance, intelligence, and the calendar experience that sets Genius AI apart from every generic scheduling tool Translate how appointment-based businesses actually want to run their schedules into product logic that works at scale across diverse business types Define and ship AI-native scheduling experiences, from intelligent availability surfacing to agentic rebooking flows that put real time back in providers' hands Build a continuous improvement loop across booking volume, calendar utilization, and AI engagement metrics, diagnosing what's driving movement and acting on it faster than anyone expects Partner with Engineering, Design, and GTM to bring complex, infrastructure-heavy features to market with clarity and speed What We're Looking For 5+ years of product management experience, with a track record of owning complex, high-impact product areas at a high-growth technology company, ideally with experience in scheduling, calendar, marketplace, or workflow-automation products Shipped AI-powered features or redesigned your team's research and decision-making workflows around AI tooling, with a clear point of view on where AI creates leverage in a product and proof that you've built something real with it Strong analytical instincts: you go to the data before you go to the meeting, you can distinguish a signal from nois...