Senior Product Manager

ABOUT PHOENIX

Founded in 2019, Phoenix is building the most trusted telehealth platform in Canada, making specialist healthcare accessible to every Canadian, wherever they are. Our platform breaks down barriers to care, empowering patients to take control of their health with personalized treatment options and the guidance of licensed providers.

If you thrive where big ideas turn into real impact, you'll fit right in here. We're a team of creative problem-solvers who move deliberately and collaborate in person, because we think the best work happens that way. At Phoenix, you'll find autonomy over your work, people who care about each other's success, and a mission that's making healthcare better for Canadians.

ABOUT THE ROLE

We are seeking a Senior Product Manager to own and evolve critical areas of Phoenix & Raven's patient experience. This role functions across patient trust, growth, and operational excellence, leading strategy, roadmap development, and execution within core patient experiences and care flows throughout the platform.

Working on-site, you'll partner closely with our Principal Product Manager and VP of Product to translate company strategy into tangible outcomes, while independently driving your own roadmap from opportunity identification through launch and iteration. You'll be expected to operate with a high degree of autonomy, bringing clarity to ambiguity, aligning cross-functional teams, and making thoughtful product decisions that balance patient experience, business goals, and technical realities.

Success in this role means taking ownership of complex problem spaces, creating momentum across multiple initiatives, and consistently shipping high-quality experiences that improve patient outcomes and business performance.

WHAT YOU'LL DO TO SUPPORT THE COMPANY MISSION

- Own significant product areas end-to-end, defining strategy, roadmap, and execution across multiple initiatives

- Independently identify product opportunities t...