Senior Product Manager - Machine Learning (m/f/d)

🎤 WHY VOIZE? BECAUSE WE’RE MORE THAN JUST A JOB!

At voize, we believe the greatest gift to frontline workers is time - time to care, connect, and be present. Today, that time is lost to busywork and complex systems that pull them away from what matters most: people.

Our vision is to change that by building AI companions that seamlessly take over digital workflows. We don’t replace humans with technology - we amplify their impact.

Our mission is backed with a $50M Series A funding led by Balderton Capital, with support from HV Capital, Y Combinator and other leading VCs. Today, 2,000+ facilities trust voize, and over 200,000 users rely on our AI companion to ease their daily workload.

As a dynamic team, we combine first-in-class technology with meaningful social impact. And now, we’re looking for you to join us on this mission!

💡 YOUR MISSION: TURNING MACHINE LEARNING CAPABILITIES INTO REAL USER VALUE

voize is more than a scribe and far more than another documentation tool! We're defining & setting the benchmark what AI in healthcare actually looks like. As Product Manager - ML, you’ll sit at the core of our product, you’ll translate customer, Sales, and Customer Success signal into the ML product roadmap across our markets - defining what “better” means for our models, aligning stakeholders on priorities, and driving a shipping cadence that turns ML capability into measurable user value.

🚀 YOUR DAILY BUSINESS - NO TWO DAYS ARE ALIKE

- Own the ML product roadmap for core speech and NLP across our markets, turning field signal into clear priorities

- Run a structured customer-feedback → ML loop with Sales, Customer Support and Customer Success, and direct customer conversations (and close the loop back to the field)

- Define and maintain the model evaluation framework that gates releases (metrics, slices, thresholds, regression bar)

- Partner closely with Speech & NLP Leads as your roadmap counterparts to ship improvements to production

- Imp...