Senior Product Operations Manager

Acceldata is reimagining the way companies observe their Data!

Acceldata is the pioneer and leader in data observability, revolutionizing how enterprises manage and observe data by offering comprehensive insights into various key aspects of data, data pipelines and data infrastructure across various environments. Our platform empowers data teams to manage products effectively by ensuring data quality, preventing failures, and controlling costs.

Position Overview
The Senior Product Operations Manager is responsible for enhancing the efficiency and effectiveness of product development and management processes within the organization. This role bridges gaps between product teams, engineering, marketing, and other stakeholders to ensure streamlined operations, data-driven insights, and successful product outcomes.
By optimizing workflows, implementing scalable systems, and fostering cross-functional collaboration, this role directly contributes to organizational growth and product excellence.
 
Key Responsibilities
Oversee the end-to-end product lifecycle, including planning, development, launch, and post-launch evaluation, ensuring timely delivery and alignment with strategic objectives.
Coordinate and manage user testing initiatives, including recruitment, session facilitation, feedback synthesis, and integration of insights into product iterations.
Analyze product performance using tools such as Pendo, generating actionable insights on user behavior, feature adoption, and engagement metrics to inform prioritization and optimization.
Leverage JIRA to manage workflows, create operational reports and dashboards, and develop custom queries to support product planning, sprints, and cross-team visibility.
Develop and maintain operational frameworks, tools, and processes that enable product teams to improve data collection, analysis, and reporting for informed decision-making.
Facilitate communication and collaboration across departments, resolving bottlenecks and pro...