Senior Revenue Operations Manager

ABOUT CERTN

At Certn, we’re changing how trust works with The World’s Easiest Background Check. We’ve raised $127M+, earned Deloitte Fast 50 recognition three years in a row, and we’re still only scratching the surface. Our goal is straightforward: help people move faster - into jobs, homes, and opportunities - by simplifying the path to trust.

We’re not a traditional background screening company. We’re a team of curious, collaborative builders who care about solving real problems for real people. We challenge each other, move fast, and have fun doing it. If you want to grow, make an impact, and help shape products used by millions, this is your place. Let’s build what’s next, together.

 

ROLE OVERVIEW

The Senior Revenue Operations role is responsible for the systems, processes, governance, and reporting that enable Certn's global revenue organization to operate efficiently and scale effectively. This role serves as the operational backbone for Sales, Customer Success, Finance, and Executive Leadership by ensuring data integrity, accurate forecasting, meaningful reporting, and consistent execution across the customer lifecycle.

The role owns the business administration and evolution of HubSpot as Certn's CRM, driving adoption, best practices, automation, and process improvements across the business. Working closely with Sales leadership, Finance, Marketing, and Customer Success, this position ensures pipeline health, supports strategic decision-making through analytics and reporting, administers quarterly sales compensation, and provides operational support to the Sales Compensation Committee.

As a global role, flexibility to participate in occasional early morning or evening meetings is required to support teams across multiple time zones.

KEY RESPONSIBILITIES

REVENUE OPERATIONS & HUBSPOT ADMINISTRATION

- Own the global business administration, configuration, governance, and continuous improvement of HubSpot.

- Develop and maintain CRM standards...