Senior Revenue Systems Analyst

Forward is transforming how the world’s most complex networks are managed and secured. Founded in 2013 by four Stanford Ph.D.s, we built the industry’s first network digital twin — a mathematically precise model of the production network that gives IT teams unmatched visibility, verification, and agility across every major cloud and vendor environment. Our customers include global leaders such as Goldman Sachs, PayPal, S&P Global, IBM, and Dell, as well as fast-growing enterprises and government agencies. According to IDC, Forward customers realize an average of $14.2 million in annual benefits through improved efficiency and security. Backed by world-class investors including Andreessen Horowitz, Goldman Sachs, MSD Partners, and Threshold Ventures, Forward offers a people-centric, innovative culture where brilliant minds are shaping the future of network reliability, security, and AI-ready operations. Forward Networks is looking for an experienced Senior Revenue Systems Analyst to join our Revenue Operations team. Reporting to our Sales Operations Manager, you'll act as an additional pair of hands and set of eyes across our Salesforce environment and sales-adjacent tools — supporting day-to-day administration, reporting and analytics, integrations, and vendor relationships.  This role is designed to complement and extend our existing Salesforce expertise. You should be able to step in with minimal ramp. You are fluent in declarative development, understand the Sales and Revenue Cloud (CPQ) data models, and are comfortable partnering with various GTM teams. You'll work directly with our primary Salesforce owner to keep our go-to-market systems running smoothly.  Key Responsibilities  Salesforce Administration: Own day-to-day admin tasks — user and license management, profiles and permission sets, page layouts, record types, validation rules, and ongoing data hygiene across the org. Declarative Development: Build and maintain scalable, no-code/low-code solutions (Flow, formula fields, dynamic forms, approval processes) to support evolving go-to-market processes. Sales Processes: Support opportunity management, pipeline and forecasting processes, quote-to-cash flows, and the systems that carry deals from qualified opportunity through close. Reporting & Analytics: Build and maintain reports and dashboards in Salesforce, giving Sales, RevOps, and leadership clear visibility into pipeline, forecast, and revenue metrics. Integrations & Data Flow: Help maintain, monitor, and troubleshoot integrations between Salesforce and connected systems (Hubspot, commissions, data enrichment, CS platforms, and ERP). Vendor & Tool Management: Work with third-party vendors and app providers to evaluate, implement, and support tools across the sales tech stack (e.g., commissions administr...