Senior Site Reliability Operations Engineer - Finance
ABOUT TRUELOGIC
At Truelogic we are a leading provider of nearshore staff augmentation services headquartered in New York. For over two decades, we’ve been delivering top-tier technology solutions to companies of all sizes, from innovative startups to industry leaders, helping them achieve their digital transformation goals.
Our team of 600+ highly skilled tech professionals, based in Latin America, drives digital disruption by partnering with U.S. companies on their most impactful projects. Whether collaborating with Fortune 500 giants or scaling startups, we deliver results that make a difference.
By applying for this position, you’re taking the first step in joining a dynamic team that values your expertise and aspirations. We aim to align your skills with opportunities that foster exceptional career growth and success while contributing to transformative projects that shape the future.
OUR CLIENT
A leading Financial Services Company
JOB SUMMARY
The Site Reliability Operations (SRO) team ensures 24/7 stability of the internal IT infrastructure and mission-critical backend systems. Some of the skills are monitoring, coordinating, and restoring operations during incidents, particularly in a high-stakes, regulated environment.
The role balances incident command, technical troubleshooting, project leadership, and communication with multiple internal and external stakeholders.
RESPONSIBILITIES
- Oversee multi-platform IT infrastructure health using AWS CloudWatch, New Relic, Nagios, and SumoLogic. Continuously refine alert thresholds to minimize noise and enable proactive remediation.
- Serve as an escalation point for complex technical issues. Perform troubleshooting across Linux/UNIX, Windows, virtual servers, and virtual desktop environments.
- Coordinate, automate, and execute code deployments using Jenkins, GitLab, or similar CI/CD tools, driving toward non-disruptive releases and zero-downtime updates.
- Collaborate closely with Appl...