Senior Solutions Consultant

ABOUT TENNR

Today, when you go to your doctor and get referred to a specialist, your doctor sends out a referral and tells you, “They’ll be in touch soon.” So you wait. And wait. Sometimes days, weeks, or even months. Why? Because too often providers are overwhelmed with the painstakingly tedious work required to get paid by insurance companies. Powered by proprietary models, Tennr handles the complex paperwork that gets patients through the door and providers paid, helping operators get patients the right care, at the right time, in the right setting.

 

ROLE DESCRIPTION

As a Senior Solutions Consultant at Tennr, your job is to walk into the messiest patient intake and authorization workflows in healthcare and prove, with evidence, not slides, that Tennr can fix them.

You get brought in once a deal is qualified and own the technical evaluation from first demo through signature. That means running discovery to uncover the real operational pain, translating it into a business case, and then building and delivering a proof of concept that makes the answer obvious. You'll partner closely with an Account Executive, but the evaluation is yours to win.

This is not a feature-demo role. The best SCs at Tennr understand the customer's business well enough to tell them something they didn't know about themselves — and then show them exactly how Tennr fixes it.

 

RESPONSIBILITIES

- Run structured discovery to identify operational pain points across referral intake, prior authorization, and patient processing workflows — and quantify what they're costing the organization.

- Deliver product demonstrations that are built around the prospect's specific problems, not generic feature walkthroughs.

- Architect and build tailored Proof of Concepts using Tennr's agentic patient orchestration platform, scoped to what will move the deal.

- Build current/future state process maps that make the before-and-after undeniable.

- Own deal strategy in partnership with the A...