Senior Specialist, Business Operations & Analytics

Do meaningful work with us. Every day.At Amplify Health, we’re looking for individuals with ambition, resilience and passion for healthcare, insurance, wellness  and digital technology. As a fast-growing business with the ambition of making people and communities across Asia healthier, we have exciting career opportunities available to help us achieve our vision.Responsible for developing and facilitating relevant processes to ensure efficient information exchange and close integration and collaboration of various investment-related partiesResponsibilities1) Operational Analytics & Performance ReportingDefine and manage the key operational metrics that measure business performance and organisational health.Develop executive dashboards, scorecards and reporting frameworks to support leadership decision-making.Establish consistent KPI definitions, data standards and reporting governance across functions.Analyse operational performance, identify emerging risks and opportunities, and provide actionable recommendations.Partner with Finance, People, Product, Technology and Delivery teams to improve reporting quality and data integrity.Automate reporting processes and reduce manual effort through scalable reporting solutions.2) Operational Excellence & Process DevelopmentDesign, document and continuously improve business processes across operational functions.Identify bottlenecks, inefficiencies and operational risks, implementing improvements that increase scalability and effectiveness.Develop standards, playbooks and governance frameworks that drive consistency across teams and markets.Lead continuous improvement initiatives focused on productivity, quality and operational effectiveness.Support implementation of new operating models, policies and business processes. 3) Cross-Functional Programme LeadershipLead strategic operational initiatives from planning through execution.Coordinate stakeholders across multiple business functions to drive alignment and delivery.Establish project governance, success metrics, milestones and reporting mechanisms.Monitor progress, manage risks and escalate issues where necessary.Ensure initiatives deliver measurable business outcomes and operational improvements.4) Executive Decision SupportTranslate complex data into clear insights and recommendations for senior leadership.Conduct deep-dive analysis into operational performance, workforce productivity, resource utilisation and business outcomes.Support annual planning, forecasting and strategic business reviews through robust analysis.Develop business cases to support operational investments and organisational change initiatives.5) Business Governance & Operating RhythmSupport and run the organisation's operational review cadence, including KPI reviews and executive reporting.Track progress against organisational objectives and key business priorities.Improve visibility, accountability and ownership across operational workstreams.Continuously ...