Senior Technical Business Analyst - Operations & Automation
Salonkee is one of Europe’s fastest-growing beauty-tech companies, helping thousands of salons simplify their daily operations and offer an outstanding experience to their clients.
Our all-in-one software simplifies appointment scheduling, payments, and client management, allowing salons to focus on what truly matters: delivering an exceptional customer experience.
We’re proud to shape the future of the beauty industry with innovation, collaboration, and a people-first mindset.
The opportunity
You'll join a small, high-impact Operations team, reporting directly to our COO Nicolas. Your job is to make our commercial machine run smoother and faster: owning CRM workflows, building automations, and connecting a growing stack of tools across multiple departments (Sales, Customer Support, Finance, Marketing, …).
You won't be writing product code. You'll be architecting the operational backbone of a scaling company and you'll own what you build, from design to documentation to ongoing maintenance.
What you will be doing
- CRM (Zoho CRM): Design, build and maintain workflows end to end (forms, assignment logic, widgets, lead scoring,…) designed to increase our 100+ sales force impact in terms of deals closed.
- Automation & integration (n8n): Build and maintain webhook-driven workflows connecting our entire tech stack (Zoho CRM, Intercom, Zoho Billing, Zoho Sign, Brevo, Airtable, BambooHR, …). Handle data sync, event triggers, and error handling at scale.
- Data operations: Run mass data clean-ups, enrich records via APIs, normalize fields, and safeguard data integrity across systems.
- Solution design & stakeholder support: Translate business needs from the COO and department leads into reliable, automated operational flows. Be one of our go-to team members for cross-departmental technical needs - and see your solutions through to adoption.
What you need to have
- 3-6 years in a Revenue Operations, Sales Operations, Business Operations, or Techni...