Senior Technical Customer Success Manager

Menlo Security's https://www.menlosecurity.com/ mission is enabling the world to connect, communicate and collaborate securely without compromise. COVID-19 has made our mission all the more real. We support customers across various enterprises including Fortune 500 companies, 9/10 of the largest global banks and the Department of Defense.

The world has fundamentally changed. We are growing from 400 employees into the next phase of our journey, and we need passionate talent filled with empathy and agility. The right candidate for the job is ethical, hyper-organized, fanatical about seeing things through to completion, service-oriented, and humble enough to take feedback and coaching yet confident enough to provide feedback and coaching.

Menlo is well-funded for growth and our investors are second to none. They include Vista Equity Partners (“Vista http://www.vistaequitypartners.com/?utm_source=vistapressrelease&utm_campaign=menlosecurity”), General Catalyst, JPMC, American Express, HSBC, and Ericsson Ventures.

About Menlo Security:

Menlo Security is a leading cybersecurity company dedicated to eliminating cyber threats and

protecting organizations with its innovative Isolation-powered Cloud Security Platform. We help

businesses secure their internet use and application access, preventing highly evasive adaptive

threats, zero-hour phishing, and ransomware. Our mission is to enable the world to connect,

communicate, and collaborate securely without compromise. We value customer empathy,

creative thinking, execution, collaboration, and alignment.

Role Overview:

As a Senior Customer Success Manager at Menlo Security, you will be a strategic partner to our

enterprise and mid-market customers, ensuring they derive maximum value from their

investment in Menlo Security's solutions. You will be responsible for building strong, lasting

relationships with key stakeholders, driving product adoption, identifying opportunities for

expansion, and ultimately contri...