Senior Technical Services Manager
Want to be a part of Asia Pacific & Middle East's (APME) largest, most innovative, and rapidly growing data centre company? AirTrunk is a technology company with a powerful purpose - to scale and sustain the relentless growth of the region’s digital future. We do this by continuously redefining and delivering hyperscale data centres that meet the needs of our customers - the world’s most transformational companies. And we’re doing so sustainably, for today and tomorrow. Having opened Australia’s first and largest hyperscale data centres in 2017, we set our eyes on rapid expansion and now operate a platform of hyperscale data centres across the APME region. With backing from our investors, including Blackstone, this is just the beginning… Come join the A-Team at AirTrunk, where the cloud meets the ground. A Snapshot As the Senior Technical Services Manager, you will report to the Operations Director JHB1 and work closely with the rest of the Operations team, making your mark in a number of ways: Oversee critical environment maintenance planning activities at your data centre Lead, mentor, and train a team of Technical Services Managers, and contract management of site facilities providers for the tactical delivery of maintenance activities Work closely with Building Services Manager on other property related matters Please note, this role will be mainly based in our data centre in Johor Bahru. Your Day to Day Effectively manage the site and achieve 100% uptime and compliance with customers' SLAs and safety Oversee the planning and coordination of all preventive maintenance and repair works; ensure change management, incident management procedures and safety requirements are followed; coordinate activities as required with customers Coordinate with development team to manage construction activity and installations, to ensure system design, installation and testing adhere to operational standards Review and support customer capacity management plan to ensure power capacity is well maintained and within limitations Maintain site operating procedures (SOP, MOP, EOP) and any other documentation required by law, e.g. RA, SWMS and EHS Ensure compliance with site held accreditations, including, but not limited to, ISMS, SOC2, PCI, ISO9001, ISO14001 Maintain compliance with local regulatory requirements including environmental, building, fire, electrical, hydraulic, occupational health & safety Primary operational contact for customers and local point of escalation during emergency events and day-to-day operations Attend witness testing of all equipment during commissioning to validate sequence of operations Receive and r...