Senior UX Designer

Why We Exist and What We Do: At Dr. Squatch (www.drsquatch.com), we’re raising the bar on men’s personal care with our line of natural, high-performance products. We’re on a high-growth, fast-moving ride, continually introducing new product categories, launching into retailers nationwide, and growing internationally. We have been recognized and certified by Great Place to Work® multiple times, and we achieved status as a certified B Corp in 2023. We are looking for passionate, talented people who want to join us in our mission to inspire and educate men to be happier and healthier!About the Role: We are seeking an experienced and detail-oriented Sr. UX Designer to join our Web Product & Engineering team. This individual will be the voice of the user across our digital experience — leading research, usability testing, and information architecture to ensure every flow is intuitive and every touchpoint feels like one consistent, connected experience. This role partners closely with our Product Management, Product Design, and Engineering teams, providing the research, structure, and consistency that our digital products get built on top of. This role will report to the Sr. Director, Web Product & Engineering. This is a full-time, hybrid role with company benefits based in Marina del Rey, CA. The anticipated base compensation range for this role will be $120,000 to $150,000. Compensation will be commensurate with the candidate's experience and local market rates. What You'll Do: User Research & Interviews Plan and conduct moderated user interviews, surveys, and contextual inquiry sessions to build a deep understanding of our audience Synthesize research findings into personas, journey maps, and opportunity areas that inform both UX and product decisions Own and maintain a living research repository that the wider team, including Product Design, can reference Establish a cadence for ongoing customer feedback loops tied to the product roadmap Champion the voice of the user in roadmap and prioritization discussions Usability Testing Design and facilitate usability studies (moderated and unmoderated) on key e-commerce flows: PDP, cart, checkout, and account Translate test findings into prioritized, actionable recommendations for both UX structure and visual execution Iterate on flows through multiple testing rounds before and after Product Design applies visual treatment Work with tools such as Maze, Hotjar, or UserTesting to run studies at scale Information Architecture & Interaction Design Produce low-fidelity wireframes, user flows, and site maps that define structure and interaction before visual design begins Define navigation patterns, content hierarchy, and interaction models that hold up across the full digital experience Build interactive prototypes to validate flows and interaction logic with users and stakeholders Document interaction states and edge cases clearly for both Product Design and engineering handoff Expe...