Optiv

Service Contracts Manager | Remote, USA

Kansas City MissouriFull timeManagerPosted 5 days ago
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The Service Contracts Manager is responsible for qualifying incoming Services contracts requests as well as creating, editing, and maintaining Statements of Work (SOWs) and related Services contracts. This Service Contracts Manager role autonomously drives the delivery of Services offerings to both internal and external clients by assisting with the development of SOWs, Service Orders (SOs), Change Orders, and Task Orders, as well as quality assurance for any outgoing services opportunities. The Service Contracts Manager advises and deploys appropriate contract pathways by optimizing Optiv's financial, operational, legal, and business terms, and is primarily responsible for supporting Optiv's Sales areas organization through the use, maintenance, expansion, and training related to Optiv's contract vehicles and sales efforts. The role supports streamlining system workflows, enabling field sales and scoping teams, interfacing with partner and client contacts and ensuring contract compliance. The Service Contracts Manager acts as a subject matter expert for the sales and scoping teams, providing direction, training, and reporting.How you'll make an impactInterface with other Contract Managers and senior members of the department on contractual record keeping, database maintenance, process improvement initiatives, and other items required to support the contract administration functionReview, draft, and leverage content to create legally binding services contracts to support contract terms for transacting Optiv and vendor services engagementsManage and prioritize a large volume of SOWs and deadlinesInfluence Optiv’s services purchasing decisions through alternative business modeling, leveraging all organizational buying, and understanding supplier motivatorsNegotiate contracts by optimizing Optiv’s operational, legal, and business terms while mitigating riskEnsure accuracy, quality, and a unified style based on Optiv and industry standardsMaintain proficiency with the SOW development processes and toolsets, and demonstrate flexibility with new proceduresCommunicate effectively and positively in a timely mannerPartner with and advise Optiv’s various stakeholders on services selling best practicesDemonstrate knowledge in contracting and procurement best practicesDemonstrate an expertise in Optiv and vendor professional servicesManage the SOW signature processManage, educate, report, and expand Optiv services contract vehiclesEnable field sales on the use of contract vehiclesMay assist in the design of documentation templatesProvide mentorship and peer reviewEnsure compliance to transaction regulations terms, including but not limited to price, acceptance, fee accruals, and payments.Review Contract Vehicle quotes for accuracy prior to services purchaseCoordinate with internal stakeholders to ensure all necessary documentation and reference information is stored in the CRM and supporting Client Project RepositoryCompile contract information and direct...