Site Reliability Engineer

Join the Market Leader in Electric Power Data and Analytics Solutions The electrical grid is the largest and most complicated machine ever built. Yes Energy’s industry-leading electric power trading analytics software provides real-time visibility into the massive amount of data generated by the North American electrical grid daily. Our unique and innovative view of the data informs real-time trading decisions and mid-to-long-term investment decisions that keep utility prices low, support the energy transition, and keep the grid running. It’s both challenging work and work with a purpose. Be a part of our successful, growing business during international transformation. Position Summary We are hiring a Site Reliability Engineer to serve as a senior, hands-on reliability leader across all product lines. This role sits within the Systems Administration team, part of the Product Technology Services (PTS) group, and is focused squarely on operational excellence: incident response, systems availability, monitoring and alerting, release support, and reliability improvements across our production services. During your working hours, you will be expected to take ownership of active incidents: respond to pages, coordinate response across engineering teams, diagnose production issues, restore service quickly, and drive clear communication through resolution. Incident response and operational readiness are central to the role, not occasional side responsibilities. This is a senior individual contributor and team-lead role responsible for setting SRE standards, mentoring additional SREs as the function grows, unblocking engineering teams, and improving the systems, pipelines, and practices that keep Yes Energy products reliable at scale. Position Details Salary Range: Net 14.000 – 18.000 RON/month Location: Hybrid (Bucharest, Romania) Schedule: Full-time; 2-3 days in the office Reporting to: Manager of Systems Administration Primary Responsibilities Respond to pages across all product lines and lead incident response from initial detection through mitigation and recovery, while driving root-cause remediation that reduces repeat incidents, prevents similar future alerts, and improves overall service reliability. Serve as the incident owner when online, coordinating cross-functional responders and making clear decisions under pressure to restore service quickly. Build and improve monitoring, alerting, dashboards, service-level objectives (SLOs), runbooks, and escalation processes so issues are detected quickly and responders have useful context. Operate and troubleshoot Linux and Windows systems across AWS, Azure, OCI, and related hybrid or multi-cloud environments. Support production web applications, containers, and Kubernetes workloads, with a focus on reliability, scalability, and availability. Work with load balancers, forward and reverse proxies, DNS, networking, firewalls, security groups, and traffic-routing patterns to diagnose and resolve availabi...