Snr Type Operations Manager, Spanish Speaking

Are you our “TYPE”?Named "One of the Most Innovative Companies in Design'' by Fast Company, Monotype brings brands to life through type and technology that consumers engage with every day. The company's rich legacy includes a library that can be traced back hundreds of years, featuring famed typefaces like Helvetica, Futura, Times New Roman and more. Monotype specializes in the design, development, licensing, and management of typefaces and font technologies for the world’s biggest global brands and individual creative professionals, offering a wide set of solutions that make it easier for them to do what they do best: design beautiful brand experiences.  Want to learn more about who we are, what we do, and how you can become part of our team of over 1,000 talented employees across the globe? Visit us at www.monotype.com.The Senior Type Success Manager serves as the operational excellence expert and brand compliance guardian within Monotype's Creative Type Services offering. This role ensures clients achieve maximum value from their typography investments while maintaining complete governance and compliance. As part of the Creative Services team, you will focus on platform mastery, compliance assurance, and regular brand auditing, working alongside the Account Type Director to deliver seamless operational support.What You'll Be Doing:Platform Administration & User ManagementManage comprehensive font platform administration ensuring optimal performance and accessibilityExecute user onboarding, training, and ongoing platform support across client organizationsProvide day-to-day operational support and technical issue resolutionMaintain platform configurations and user permissions aligned with brand requirementsCompliance Monitoring & ReportingConduct proactive compliance monitoring across client typography usageGenerate regular compliance reports and dashboards for stakeholdersMonitor font licensing adherence and identify potential compliance risksExecute production font reporting and Brand & License Protection servicesRegular Brand Audits & AssessmentsConduct scheduled comprehensive brand audits across digital and key physical touchpointsAssess typography consistency and brand guideline adherenceDocument audit findings and provide actionable recommendationsTrack improvement progress and maintain audit reporting schedulesPolicy Implementation & TrainingImplement font policies and governance frameworks developed through strategic advisoryDeliver training sessions to internal teams and key stakeholders on typography best practicesEnsure policy compliance across client organization and key partnersWhat We're Looking For:Must be able to speak fluent SpanishProven experience in customer success, account management, or operational roles within creative/brand environmentsIdeal but we can offer training - background in asset managementIdeally, experience with font licensing, brand compliance, or creative asset preferredFamiliari...