Solutions Director

ABOUT ZIP

Zip is the AI platform for enterprise procurement — built for humans and agents working together. By orchestrating procurement across teams, tools, and suppliers with the help of AI agents, companies can secure the resources they need to innovate faster than ever before.

The world’s most influential enterprises trust Zip, including T-Mobile, OpenAI, AMD, Mars, Dollar Tree, and more. Together they’ve saved over $8 billion and processed over $500 billion in spend. Zip’s team includes product leaders from Apple, Airbnb, and Meta, as well as former procurement leaders from United Health, Sanofi, MGM Resorts, Discover, and NASA.

Backed by Adams Street, Alkeon, BOND, CRV, DST, Tiger Global, and Y Combinator, Zip has raised $371 million, most recently at a $2.2 billion valuation and has been recognized by Forbes Fintech 50, Fast Company's Most Innovative Companies, Inc. Best in Business, and LinkedIn Top Startups.

ABOUT THE ROLE

We are seeking a Solutions Director to act as a senior implementation leader within our Solution Consulting organization. While our Implementation Managers and Solutions Architects guide customers through day-to-day deployments, the Solutions Director steps in as the strategic anchor for our largest, most complex, and highest-stakes enterprise implementations.

In this role, you will be responsible for three core pillars:

1. Executive Oversight of Complex Deployments: Taking ownership of implementation success for strategic, global, and highly complex customer deployments (multi-entity, multi-ERP integrations, complex change management).

2. Team Strategy & Process Scalability: Re-architecting and refining our implementation methodologies, governance frameworks, and delivery playbooks to support hyper-growth.

3. Leadership Development: Mentoring, coaching, and upskilling a team of talented Implementation Managers and Solutions Architects, cultivating the next generation of professional services leaders at Zip.

If you ar...