Solutions Engineer - Sr.

About OpenTable:  With millions of diners, 60,000+ restaurant partners and 25+ years of experience, OpenTable, part of Booking Holdings, Inc. (NASDAQ: BKNG), is an industry leader with a passion for helping restaurants thrive. Our world-class technology empowers restaurants to focus on what matters most – their team, their guests, and their bottom line – while enabling diners to discover and book the perfect restaurant for every occasion. Every employee at OpenTable has a tangible impact on what we do and how we do it. You’ll also be part of a global team and its portfolio of metasearch brands. Hospitality is all about taking care of others, and it defines our culture. About the Job We are seeking an experienced Senior Solutions Engineer to lead complex API integrations and high-impact technical engagements across our partner and restaurant ecosystem. This role independently owns sophisticated implementations, partners cross-functionally to drive successful outcomes, and helps establish strong technical and operational standards across Solutions Engineering. The ideal candidate brings deep experience with APIs and system integrations, thrives in ambiguous and technically complex environments, and can confidently drive initiatives from technical discovery through implementation and launch. They use strong technical judgment to navigate tradeoffs, proactively identify risks and dependencies, and influence scalable improvements across our integrations and developer experience. Responsibilities Lead complex API integrations and technical initiatives from discovery and solution design through implementation and launch. Independently own complex, quarter-length technical projects and high-impact partner implementations, establishing clear milestones, dependencies, and delivery expectations. Serve as the primary technical advisor for sophisticated partners, restaurant groups, and strategic initiatives. Translate business and partner requirements into clear technical approaches, balancing implementation complexity, scalability, reliability, and partner needs. Diagnose and resolve sophisticated API and integration challenges using logs, API requests and responses, authentication flows, and system behavior. Navigate ambiguous technical problems by identifying assumptions, evaluating tradeoffs, and driving decisions toward resolution. Proactively identify technical risks, dependencies, and implementation gaps and partner with stakeholders to develop mitigation plans. Partner closely with Product and Engineering teams to clarify scope, investigate technical challenges, and identify appropriate short and long-term solutions. Communicate changes to delivery expectations, blockers, and technical risks early and clearly. Act as an escalation point for complex technical issues and implementations. Build and maintain deep expertise across our off-the-shelf APIs, integrations, and broader technical ecosystem. Ensure Service Level Agreements (SLAs) and imple...