Specialist Automation Engineer, CX

At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.    So, what’s the role all about? As a Specialist Automation Engineer. You will be part of a cross-functional Scrum team that develops and supports specific components of our end product. You will be working hand in hand with the other R&D people. You will be involved in new feature development; provide input to POs , developers and Devops on the correct behavior of the system. You own the quality of the product, taking full responsibility for all functional – but also non-functional – aspects, like performance, stability, security, and maintainability. Serve as the quality leader for the group and is accountable for the product quality. Drive the team for continues improvement and innovate with quality assurance practices.   How will you make an impact? Drive an AI-first quality mindset, leveraging automation and data insights to improve testing, defect detection, and overall product quality Design and execute AI-assisted test strategies (manual, automation, unit, integration, E2E, exploratory) for web and backend to ensure strong coverage Own end-to-end quality of modules and releases, ensuring standards, reliability, and customer expectations are met Identify defects early, proactively diagnose issues, and continuously improve test coverage and risk mitigation Lead test automation efforts and define, own and drive QA strategy, deliverables, and ownership across the team Contribute to Discovery and Epic reviews, partner with stakeholders to identify risks, shape requirements, and ensure environment readiness and stability     Have you got what it takes? B.E./B.Tech in Computer Science, Industrial, or Electronics Engineering 8–11 years of experience as an Automation QA Engineer Strong experience in test planning and execution for scalable applications Hands-on with Playwright (TypeScript/JavaScript), Cucumber; knowledge of Java/JavaScript is a plus . Architect and scale automation frameworks. Experience with AI-driven testing approaches and test management tools (TestLink, Xray) Good understanding of Agile (Scrum/Kanban) methodologies Experience with API testing (Postman), SQL, and microservices architecture , GitHub Actions, Jenkins CI/CD pipes,, Familiarity with virtual environments, Windows, and shell operations Hands-on in functional and non-functional testing with a strong quality mindset   You will have an advantage if you also have: Experience in web & backend testing Hands on with Python WCAG familiarity Knowledge of HTTP and cloud (AWS preferred) Experience in risk-based testing & CI/CD ISTQB/ISEB/TMap certification is a plus   What’s in it for you? Join an ever-growing, market disrupting, global comp...