Sr. Account Manager Top Accounts Georgia
Glovo is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index. YOUR MISSIONRole OverviewAs a Senior Account Manager at Glovo, you will manage high-value accounts, drive revenue growth, and build long-lasting relationships with restaurant partners. You will take ownership of strategic initiatives, champion process improvements, and collaborate cross-functionally across the organization.Key Responsibilities:External Partner Management: Serve as the primary point of contact for vendors and restaurant owners - building trust, identifying their business needs, and securing favourable deals for Glovo.Internal Collaboration: Partner closely with the commercial team (Account Managers, analysts, sales, marketing support) and cross-functional departments (Marketing, Finance, Operations) to execute effective strategies.Strategic Leadership: Lead key strategic initiatives, develop innovative solutions to resolve local challenges, and proactively pursue growth opportunities beyond the core scope of the role. WHAT YOU WILL BRING TO THE RIDEMust-Haves (Skills):Negotiation & Renegotiation Skills: Proven ability to communicate, persuade, and compromise to reach mutually beneficial (win-win) agreements with partners.Stakeholder Management: Exceptional relationship-building skills to generate trust and secure high-value deals.Creative Problem Solver: Ability to think outside the box, analyse challenges from multiple perspectives (internal/external, local/regional), and brainstorm innovative solutions.Highly Motivated & Adaptable: Fast learner who thrives in a rapidly changing environment. (Note: Specific previous experience is not mandatory, but a proactive, ownership-driven mindset is.)Your performance will be evaluated based on the following:KPI Achievement: Growth in promos, monetization, ops metrics, markups, and overall portfolio growth.Project Execution: Timely and on-budget delivery of strategic initiatives aligned with business objectives.Quality of Work: Maintaining high execution standards and delivering accurate, data-driven insights and recommendations.Partner Satisfaction: Maintaining high satisfaction scores through strong communication and collaboration.Employee Engagement: Fostering a positive culture and effectively mentoring peers.Individuals representing diverse profiles, and abilities, encompassing various genders, ethnicities, and backgrounds, are less likely to apply for this role if they do not possess solid experience in 100% of these areas. Even if it seems you don't meet our musts don't let it stop you, we are all about finding the best talent out there! Skills can be learned, and embracing diversity is invaluable.We believe driven t...