Sr. Data Analyst OR Data Analyst (Advanced Analytics/Basics of Data Science, Databricks, SQL, Advanced Excel)
About the role
The Insights and Product Analytics team (IPA) organization is responsible for business performance of all research products and performs analysis related to all aspects of Gartner’s Business and Technology Insights business unit. The Retention Analytics and Applied IVR team within IPA is at the forefront of harnessing the latest analytics and AI advancements to define paths to higher client retention. The team leads analytics across several fronts spanning content, interactions, conferences and all other Gartner client facing assets. The team also leads critical pillars like associate performance analytics, budget and financial analysis (in partnership with the finance organization).
We are looking for a Data analyst OR Sr. Data Analyst who has a passion for analytical problem solving to be part of our growing team. This individual will solve a wide range of problems related to content analytics, interaction and events analytics, demand sensing, staffing models, cost reporting, automation, expert performance analytics, standard reporting, and ad-hoc analytics. Individuals in this role will work closely with IPA leadership to structure problems, identify data sources, perform analysis, and communicate findings. Strong performers will build skills to independently own project workstreams and interact with stakeholders. Projects will include a mix of team problem solving and independent problem solving. Projects will also involve automation and collaboration with the Information Technology team.
What you’ll do
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Own problem structuring, analysis and implementation of strategic initiatives and key, cross-organizational deliverables
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Partner with data scientist and data engineering teams to develop scalable and advanced analytics-based solutions that directly help with improved client retention
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Analyze large amounts of data to derive business insights
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Play a key role in projects centered around measuring retention impact of all forms of Gartner assets, creating a path to continuous evolution of Gartner’s content, interactions, and other client offering
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Interact with business leaders to understand their pain areas and build solutions catering to their needs
What you’ll need
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Experience: 2-3 years for Data Analyst/3-5 years for Sr. Data Analyst, experience involving analysis of large volumes of data with strong hands-on experience with analytical tools. Ability to gather, analyze, restructure, identify and articulate insights from qualitative and quantitative data
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Education: Bachelor’s Degree, preferably with quantitative concentration (e.g., statistics, data science, mathematics, engineering, operational research, computer science, or economics)
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Exceptional problem solving: Proven track record of solving complex problems, thinking creatively, and using data to tell a story.
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Leadership: Shown ability to engage teams and key stakeholders
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Technical competency: Statistics, Python, Data Science,...