Sr. EC Technical Engineer (Senior Product Engineer)
At Jabil (NYSE: JBL), we are proud to be a trusted partner for the world's top brands, offering comprehensive engineering, supply chain, and manufacturing solutions. With 60 years of experience across industries and a vast network of over 100 sites worldwide, Jabil combines global reach with local expertise to deliver both scalable and customized solutions. Our commitment extends beyond business success as we strive to build sustainable processes that minimize environmental impact and foster vibrant and diverse communities around the globe. JOB SUMMARYThe Sr. EC Technical Engineer provides advanced technical leadership and ownership of assigned products, customer accounts, and engineering initiatives throughout the product lifecycle. Responsible for driving engineering execution, product support, engineering changes, NPI activities, issue resolution, and continuous improvement initiatives. Serves as the primary technical focal point for assigned programs while providing technical guidance and support to Product Engineers, Associate Product Engineers, Engineering Technicians, and cross-functional teams.ESSENTIAL DUTIES AND RESPONSIBILITIES• Own the technical performance and support strategy of assigned products, programs, or customer accounts.• Analyze and evaluate Engineering Change Notices (ECN), Engineering Change Orders (ECO), customer requests, and product modifications to determine technical, operational, inventory, cost, and quality impacts.• Lead implementation of engineering changes and coordinate cross-functional execution plans to ensure timely and effective deployment.• Monitor engineering change metrics, identify performance gaps, and drive corrective actions to achieve established business objectives.• Serve as the primary technical contact for assigned customers regarding product support, engineering changes, technical escalations, and product lifecycle activities.• Lead regular customer reviews related to engineering changes, technical issues, product performance, and project status.• Analyze, maintain, and troubleshoot Bills of Materials (BOM), Approved Manufacturer Lists (AML), product structures, and configuration management systems.• Support and lead New Product Introduction (NPI), product transfer, qualification, validation, and product lifecycle management activities.• Investigate and resolve complex product, manufacturing, test, component, and process-related issues.• Lead structured problem-solving activities utilizing methodologies such as 8D, DMAIC, 5 Why, Fishbone, and Root Cause Analysis techniques.• Coordinate engineering activities across Manufacturing Engineering, Quality, Test Engineering, Supply Chain, Planning, Purchasing, and Operations teams.• Participate as technical representative during customer audits, internal audits, and third-party audits, ensuring readiness and compliance with applicable requirements.• Support development and execution of risk assessments, validation plans, containment activities...