Sr Human Factors Analyst
It started with a simple idea: what if surgery could be less invasive and recovery less painful? Nearly 30 years later, that question still fuels everything we do at Intuitive. As a global leader in robotic-assisted surgery and minimally invasive care, our technologies—like the da Vinci surgical system and Ion—have transformed how care is delivered for millions of patients worldwide.We’re a team of engineers, clinicians, and innovators united by one purpose: to make surgery smarter, safer, and more human. Every day, our work helps care teams perform with greater precision and patients recover faster, improving outcomes around the world.The problems we solve demand creativity, rigor, and collaboration. The work is challenging, but deeply meaningful—because every improvement we make has the potential to change a life.If you’re ready to contribute to something bigger than yourself and help transform the future of healthcare, you’ll find your purpose here. Primary Function of the Position The Human Factors Analyst (HFA) is part of the Human Factors (HF) organization that aims to maximize usability and desirability of Intuitive products while minimizing risk through usability engineering. HFA is focused on design within product development of new robotic systems, instruments and accessories. This role works closely with product managers, clinical engineers, mechanical engineers, industrial/ interaction designers, regulatory affairs, quality and design controls, and other cross functional teams. HFA helps de-risk design within product development through a range of formative activities and hands-on design engineering activities that inform the definition of user requirements and user interface design requirements underlying the user experience of Intuitive products.Essential Job Duties Develop, position and execute usability studied within product development, as well as usability evaluations with prototypes of varying fidelity and resolution.Plan, collect and synthesize data to generate insights on how and why users interact with Intuitive products through various techniques including interviews, simulations, direct observations, task analysis, usability testing, discovery from known use problems, etc.Represent Intuitive during interactions with end-user clinicians and customers in multiple international markets to gather design insights in a highly professional manner.Analyze, define and evaluate workflow and user interface designs. Negotiate design recommendations and improvements to prevent hazardous situations related to use errors and improve usability.Accountable for establishment, authoring and management of usability design inputs. Translate findings from usability evaluations into insights to inform user interface design, labeling and training.Advocate for safety, usability and desirability of the user experience while balancing tradeoffs associated with project risks and product risks related to user needs and business nee...