Sr Supervisor, Warehouse
Innovation starts from the heart. Edwards Lifesciences is the leading global structural heart innovation company, driven by a passion to improve patient lives. With millions of patients served in over 100 countries, each team makes a meaningful contribution by improving patient outcomes and discovering lasting solutions for unmet patient needs. Our Sr Supervisor, Warehouse position is a unique career opportunity that could be your next step towards an exciting future. How you’ll make an impact:Supervise employee’s warehouse and logistics activities including developing methods to improve on the use of equipment for handling, storing, maintaining, and shipping stock.Perform complex detailed analysis to improve supply chain operations and make recommendations to improve processes. Responsible for handling the daily purchasing and warehousing operation to ensure that customer delivery schedules are met so as to provide customer satisfactionOversee the material requisitions from cleanrooms and improve on the delivery of team performance metrics (e.g., NCR rates and delivery time to cleanroom, reduce customer ship errors, cycle count improvement, scrap reduction)Accountable for productivity and quality metrics of staff, and provide regular progress reports and metrics and provide solutions for improvement to management and cross-functional stakeholdersLead process improvement projects and efforts in collaboration with cross-functional teamsAct as a JDE super user; Provide more complex data analytics and resolve escalated/complex transaction issuesCreate and/or improve warehouse and logistics procedures related to capacity requirementsProvide feedback and/or conduct performance reviews, including resolving performance issues, training and coachingResponsible for all monthly/yearly PMs (preventative maintenance) on equipment and temperature/humidity probes for the WMS (warehouse management system)Ensure employees are trained, certified, and adhere to EH&S policies and procedures including OHSA regulationsWhat you'll need (Required):Bachelor's degree in Industrial Engineering, Business Administration, Logistics or related field.5 years of experience in warehouse/logistics operations and experience in personnel supervisory with full responsibility for all personnel and handling all aspects of employee relations.Experience with ECR (Engineering Change Request) and Quality Systems Management.Knowledge of free trade zone regulations.Intermediate- advanced English level.Availability to work Monday to Friday 8:00 a.m. to 5:00 p.m.Availability to work in La Lima, Cartago.What else we look for (Preferred):Project management experience.Knowledge in government system such as TICA.Proven expertise in Microsoft Office Suite with working knowledge of Enterprise Resource Planning (ERP) system, preferably JDE.Experience working in a medical device industry.Excellent communication and interpersonal relationship skills; possessing strong...