Sr Technical Program Manager (Consulting and Insights Technology)

Hiring near our Irving, TX and Stamford, CT Centers of Excellence, with a hybrid work environment.

About Gartner IT

Join a world-class team of skilled engineers who build creative digital solutions to support our colleagues and clients. We make a broad organizational impact by delivering cutting-edge technology solutions that power Gartner. Gartner IT values its culture of nonstop innovation, an outcome-driven approach to success, and the notion that great ideas can come from anyone on the team.

About the role

Gartner is looking for a well-rounded Senior Technology Program Manager who can provide project and program leadership for technology projects within Gartner’s Consulting & Insights Technology organization. The Senior Technology Program Manager role will lead a complex Portfolio of IT projects and is accountable for the quality of the results, benefits realization, end user satisfaction and timely delivery, ensuring that projects are planned and executed in a manner consistent with company strategy, commitments, goals, and standards. In this role you will be required to manage and collaborate with geographically dispersed teams. The candidate should have experience running projects in an Agile/Scrum environment.

What you will do

Responsible for the oversight and management of global technology-based Project Portfolio in support of IT initiatives and accountable for fostering an environment of collaboration and high impact results.

• Partner with technical leadership to report project progress to executive level and cross-team stakeholders. Leverage personal expertise to develop and present rational conclusions, recommendations and direct implementation strategies/action plans
• Able to analyze the scope and direction of initiatives across multiple levels of management and organizational boundaries
• Strong business acumen and leadership experience - proven track record of acting as a valued IT business partner to senior leadership
• Ability to influence and manage the expectations of clients, team members, management and external groups
• Establish project metrics with available tools to track health, quickly analyze problems, identify root cause, create action plans, assess impact and develop resolution options
• Responsible for the development of strategic and tactical planning of technology and people resources necessary for successful completion of several large-scale projects
• Responsible for the creation of long-term strategies and approaches to control and manage projects in support of complex business requirements
• Responsible for directing multiple sub-team project plans into a cohesive whole
• Lead change management activities with support/service groups outside the project team to ensure successful project results. Work with technical team to develop documentation processes/procedures for training
• Guide and ensure the Agile/SCRUM methodologies are followed
• Evaluate project and program performance consistently...