SRE Engineer (Full Time; Multiple Openings)

Say hello to possibilities.It’s not everyday that you consider starting a new career. We’re RingCentral, and we’re happy that someone as talented as you is considering this role. First, a little about us, we’re the $2 billion global leader in cloud-based communications and collaboration software. We are fundamentally changing the nature of human interaction— giving people the freedom to connect powerfully and personally from anywhere, at any time, on any device.This is where you and your skills come in. We’re currently looking for: Responsible for ensuring RingCentral's products and services are highly available, reliable, secure and scalable by managing and maintaining production environments on a massive scale in multi-tenant environments.To succeed in this role you must meet the following requirements:Maintaining 24x7 production environment with a high level of service availability, ensuring services  are designed with 24x7 availability and operational readiness to support expected goals of RingCentral products  and servicesPartnering with development teams in defining and implementing improvements for production software deploymentsImplementing automation and orchestration for manual processes required to operate, deploy and support ongoing and smooth operation of RingCentral's cloud servicesBeing at the heart of developing new ideas into internal OPS/SRE tools by working closely with advanced technology and high IT professionalsPerforming quality reviews and managing operational issues, in the process of running and delivering high quality RingCentral's products; Interfacing with Dev/QNOPS teams to identify root cause analysis and re-instrument  triggers to prevent future network degradation and outagesDefining non-functional requirements as part of the  product lifecycle to influence the new designs, standards, and methods for scalable, highly available distributed systemsExploring and innovating new cloud and HA technologies, features, and tools to create RingCentral's world class cloud-based unified business communications serviceImplementing automated tests, automated deployments, and operational tools, proactive monitoring, alerting, trend analysis and self-healing systems, participating in on-call rotations, driving restoration and repairing of service-impacting issues to solve different kind of issues with respect to performance of RingCentral's productsCollaborating with Product and Support teams to plan and deploy successful product releasesDesired Qualifications:U.S. Master’s degree in Computer Science, Telecommunications Engineering or a related field, or foreign equivalent, plus two (2) years of related experience, or U.S. Bachelor’s degree or equivalent in Computer Science, Telecommunications Engineering or a related field plus five (5) years of related experience, is required. Within the foregoing parameters, any suitable combination of education, training and experience is acceptable.Experience...