Staff Product Designer - Wise Assistant Experience
Wise is a global technology company, building the best way to move and manage the world’s money. Min fees. Max ease. Full speed.Whether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, Wise is on a mission to make their lives easier and save them money.As part of our team, you will be helping us create an entirely new network for the world's money. For everyone, everywhere.More about our mission and what we offer. The Assistant Experience team is building the AI-native interaction layer at Wise - the chat interface, component library, and conversational interaction patterns that every product team at Wise builds on. As a key design hire into this platform, you'll own the shared chat design system across Figma, web, iOS, and Android, and shape what the Wise Assistant looks and feels like for millions of customers across every surface it touches. WHAT YOU'LL BE DOINGOwning the design and evolution of our shared chat design system - foundations, components, and composed patterns that span Figma, web, iOS, and Android, and that every Wise product team builds their assistant experiences onDesigning the AI assistant experience end-to-end: entry points, conversation patterns, streaming states, and the moments where the model makes use of structured UI to communicate - keeping it consistent as it scales across the productPartnering closely with engineering and content design to define the contracts that govern what the assistant can say and how the design system renders it - this is design at the level of architecture, not just screenWorking directly with partner product teams as they integrate the assistant into their domains, reviewing their UI proposals and ensuring they compose from shared building blocks rather than silently forking the systemPrototyping in code to validate interaction patterns at the fidelity where AI-specific details - streaming, interruption, error recovery, latency states - actually become visibleSetting and upholding the craft bar: component states, accessibility, micro-interactions, and the kind of precision that's invisible when right and obvious when wrong WHAT YOU'LL BRINGA portfolio that demonstrates both atomic precision (tokens, variants, states) and systems-level thinking - you've contributed to the architecture of a design systemStrong product design craft: you ship the states, the edge cases, and the accessibility - not just the happy pathExperience designing AI or conversational products - you understand the constraints of streaming, uncertainty, and structured outputs and use them to inform better UX, not fight against themA track record of working closely with engineering, including defining component APIs and shipping things that are correct as well as beautifulThe range to work across multiple platforms (web, iOS, Android) from one coherent system without letting each one fragment into its own thingCollaborate closely with de...