Staff Product Manager

About Kaseya Kaseya is the leading provider of AI-powered IT management and cybersecurity software, serving Managed Service Providers (MSPs) and internal IT organizations worldwide. Our comprehensive platform helps organizations efficiently manage, secure, and automate their IT environments, driving operational efficiency and long-term business success. Backed by Insight Partners, a leading global software investor, Kaseya has experienced sustained double-digit growth and continues to expand its global footprint. Today, Kaseya supports customers in more than 20 countries and manages over 15 million endpoints worldwide. Founded in 2000, Kaseya has built a culture centered around innovation, accountability, and results. We are a high-growth, high-performance organization that values individuals who are driven, adaptable, and committed to delivering exceptional outcomes for our customers and teammates alike. At Kaseya, success comes from embracing challenges, moving with urgency, and continuously raising the bar. Job Summary The Staff Product Manager, Kaseya platform, is a senior-level individual contributor who operates at the intersection of product strategy, technical architecture, and organizational influence. This role defines the vision and direction for Kaseya’s most critical platform capabilities, with a core focus on unified identity and entitlement fulfilment across a fragmented product portfolio. The position drives cross-functional outcomes that unlock new revenue opportunities, improve access control and personalization, and strengthen Kaseya’s competitive differentiation at scale. Role & Responsibilities Define the long-term product vision and strategy for foundational platform capabilities, including identity, entitlement fulfilment, data integration, and standardization across Kaseya’s M&A portfolio Own the product strategy for Kaseya’s unified identity layer, ensuring customer, account, and user identity are resolved, unified, and maintained as a single authoritative source of truth Define and drive the entitlement fulfilment model for purchased products, tiers, and add-ons to support accurate provisioning, enforcement, access control, and monetization Partner with billing, licensing, and commerce teams to connect customer purchases with product access across the Kaseya platform Act as the primary platform PM liaison to product lines, aligning stakeholders, influencing adjacent roadmaps, and ensuring architectural consistency across teams Establish data standards, APIs, and scalable role-based and attribute-based access models that support MSP tenant hierarchies and enterprise IT structures Define the platform’s north star metric and end-to-end measurement framework, and lead quarterly business reviews that make progress, gaps, and business impact visible to senior leadership Mentor junior PMs, elevate platform product management practices, and represent the platform in executive forums with clear narratives tied to ...