Staff Security Operations Engineer (Imprivata OneSign)

Sandisk understands how people and businesses consume data and we relentlessly innovate to deliver solutions that enable today’s needs and tomorrow’s next big ideas. With a rich history of groundbreaking innovations in Flash and advanced memory technologies, our solutions have become the beating heart of the digital world we’re living in and that we have the power to shape.

Sandisk meets people and businesses at the intersection of their aspirations and the moment, enabling them to keep moving and pushing possibility forward. We do this through the balance of our powerhouse manufacturing capabilities and our industry-leading portfolio of products that are recognized globally for innovation, performance and quality.

Sandisk has two facilities recognized by the World Economic Forum as part of the Global Lighthouse Network for advanced 4IR innovations. These facilities were also recognized as Sustainability Lighthouses for breakthroughs in efficient operations. With our global reach, we ensure the global supply chain has access to the Flash memory it needs to keep our world moving forward.

This role is primarily focused on the support, administration, and operational ownership of the Imprivata OneSign platform. The Staff Security Operations Engineer serves as the day-to-day technical lead for Imprivata OneSign, ensuring its availability, reliability, and security across the organization. Supporting identity and access management technologies - multi-factor authentication (Duo MFA and Windows Hello for Business), mobile device management, and Active Directory / Entra ID - make up the secondary scope of the role.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Imprivata OneSign Support (Primary Focus):

• Serve as the primary administrator and operational owner of the Imprivata OneSign platform.
• Lead and support the implementation, configuration, and ongoing maintenance of Imprivata OneSign.
• Provide day-to-day operational support, including monitoring platform health, troubleshooting issues, and managing escalations related to authentication, single sign-on, and access workflows.
• Configure, enforce, and troubleshoot Imprivata OneSign policies across diverse applications, endpoints, and systems.
• Act as the technical escalation point for all Imprivata OneSign incidents, working with vendors and internal teams to identify root causes and implement durable solutions.
• Maintain documentation, runbooks, and operational procedures for the Imprivata OneSign environment.

• Multi-Factor Authentication (MFA) Management (Secondary Focus):

• Administer and manage the organization’s MFA platforms, including Duo MFA and Windows Hello for Business.
• Implement and enforce MFA policies across the organization, ensuring integration with various applications and systems.
• Monitor MFA performance, troubleshoot issues, and handle escalations related to authentication failures or policy violations.

• Mobile Device Management (MDM) (Secondary Focus):

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