State Head - Senior Manager - Adjacent 2

About Us: Paytm is India’s leading mobile payments and financial services distribution company and a pioneer of the mobile QR payments revolution. Paytm builds technologies that empower small businesses with payments and commerce solutions. Our mission is to serve half a billion Indians and bring them into the mainstream economy through technology.

About the Team: The Adjacent Offline Payments Business Team plays a critical role in helping merchants grow and manage their businesses using simple, scalable, and data - driven payment solutions..

About the Role: As a State Head – Adjacent Offline Payments Business, you will be responsible for driving business growth across your assigned territory by leading field sales teams and expanding merchant acquisition and merchant engagement activities on a day today basis.

You will drive sales across EDC Machines, Soundbox, Payment Gateway, EMI (Bank/Brand Activations), and Merchant Loans, while strengthening merchant engagement and ensuring consistent growth in transaction volumes.

This role demands a strong mix of leadership, on-ground execution, and strategic thinking to scale business across multiple locations.

Key Responsibilities:

1. Leadership & Team Management (The "Coach" & "Motivator"): Identifying and attracting sales talent, especially important in regions with high attrition or rapid expansion. Inspiring, guiding, and empowering a team of sales executives/representatives to achieve their individual and collective targets. Fostering a positive and high-performance sales culture. Developing the skills of individual team members, providing constructive feedback, and helping them overcome challenges.

2. Market Expansion: Identify and develop new business opportunities within your assigned territory, focusing on the acquisition of new merchants for EDC/POS terminals and other financial payment solutions.

3. Merchant Relationship Management: Build and maintain strong, long-lasting relationships with merc...