Strategic Account Executive

A LITTLE ABOUT US

incident.io http://incident.io is the leading AI incident response platform, relied on by some of the best engineering teams in the world when things go wrong.

Since launching in 2021, we've helped over 2,000 companies, including OpenAI, Netflix, and Airbnb, run more than 1 million incidents.

The stakes are real, the talent is insane, and somehow it's a genuinely lovely place to work. We all pull our weight, go the extra mile, and put in the bit of magic most companies don't have time for, all while having fun and never taking ourselves too seriously.

We've raised $96 million from Index Ventures, Insight Partners, and Point Nine, and we're growing fast. There's never been a better time to join.

THE ROLE IN ONE LINE

You're joining as the second Strategic AE on a segment that's already proving out — our founding rep is building pipeline fast, and we need you to help us cover it and take incident.io http://incident.io deeper into traditional enterprise, beyond the digital-native base we've won so far.

 

WHAT THAT LOOKS LIKE DAY TO DAY

As the second Strategic AE at incident.io http://incident.io, you're joining a segment that's already working — our founding rep has built serious pipeline fast, and your job is to help us cover it and push further into traditional enterprise, the territory beyond our digital-native roots.

We're not looking for someone coin-operated. We want someone who can steer through ambiguity, working it out together with leadership and the founding rep as this segment takes shape, then taking the reins on driving pipeline and opportunities forward.

You'll work closely with our founders and CRO, not as a formality but because this segment is still being written and they're genuinely in the weeds with you. Alongside that, you've got strategic CSMs, pre-sales Solutions Engineer support, a customer support engineer, and a product team that will turn your feature requests around in hours or days, not the quarters-long ...