Strategic Account Manager

OUR MISSION At Redwood, we empower our customers with lights-out automation for their mission-critical business processes. ABOUT US Redwood Software is the leader in full stack automation fabric solutions for mission-critical business processes. With the first SaaS-based composable automation platform specifically built for ERP, we believe in the transformative power of automation. Our unparalleled solutions empower you to orchestrate, manage and monitor your workflows across any application, service or server — in the cloud or on premises — with confidence and control.  Redwood’s global team of automation experts and customer success engineers provide solutions and world-class support designed to give you the freedom and time to imagine and define your future. Get out of the weeds and see the forest, with Redwood Software. CORE VALUES One Team. One Redwood Make Your Own Weather Obsess over Customer Success Work the Problem Be Curious Own the Outcome Respect Each Other YOUR IMPACT  The Strategic Account Manager owns and grows relationships with some of the world's largest and most complex organisations. Building, long-term client relationships, and developing key business relationships. The role requires a strong focus on new business development, in addition to, up-selling and cross-selling to existing clients . This will be achieved through solution selling, account planning, prospecting to identify high-quality clients, qualifying and developing assigned accounts Implement sales tactics to achieve corporate revenue/profit goals aligned with Redwood’s expansion strategy Grow businesses existing key customers maintaining long term relationships with accounts and maximizing cross-sales opportunities Develop in-depth understanding of the client’s business, strategy, goals, pain points, challenges, market and value chain to drive customer-centric opportunities within key accounts Position Redwood as a business partner to address client goals within Digital, Business & Technology transformation areas, leveraging a consultative and value-driven selling approach Foster strong relationships with key client stakeholders, leveraging tactics to identify, engage, and maintain conversations that generate and drive deals through the sales process Demonstrate strong executive presence, networking and relationship building skills with top management of organizations of multiple levels to generate new opportunities Create proposals and negotiate deals, maintain an accurate pipeline of deals and reporting dashboard up to date Act as the key interface (account management) between the customer and all relevant service delivery areas (pre-sales, delivery, finance, etc) Help identify & manage risks within client engagements and solve conflicts coordinating actions across multiple stakeholders and departments as needed Be a reliable individual contributor and a great team player with strong work ethic and openness for diversity Execute ...