Strategic Account Manager (Healthcare)

The Strategic Account Manager (Healthcare) will serve as the primary relationship lead for one of Cobot’s most strategic enterprise customers, ensuring alignment across stakeholders and driving long-term account growth. This role focuses on managing complex customer dynamics, identifying expansion opportunities, and coordinating internally across sales, services, and deployment teams to deliver results. The ideal candidate excels at navigating large healthcare organizations, building trusted relationships, and translating customer priorities into actionable initiatives. This position will require regular onsite engagement with the customer and will play a critical role in strengthening and expanding the partnership.

Join us to reimagine the future of human-robot interaction.

Collaborative Robotics is a team of innovators and builders redefining the future of human-robot interaction. We are working to realize a world where robots are a trusted extension of your surroundings. They work, adapt, and react around you. Not the other way around.

This role is located in or near Minneapolis, MN but open remote to US based employees willing to travel at least 65% of the time.

Key Responsibilities:

- Serving as the primary point of contact across multiple customer stakeholders and initiatives.

- Build trusted relationships across business-line, operational, clinical, and executive stakeholders while developing a deep understanding of customer priorities, healthcare delivery environments, and internal dynamics.

- Map key stakeholders and influence networks across the organization, identifying decision-makers, champions, and potential blockers.

- Develop a strong understanding of customer funding structures, timelines, initiatives, healthcare operating models, and internal decision processes to help move programs forward.

- Leverage knowledge of healthcare systems, hospital operations, and clinical workflows to serve as a trusted advisor and help custome...